Providing solutions for B2B, B2C, Hospitality, Service and Non-Profit. From support and structure, marketing
and sales I provide the key component for challenging markets. Comcast, Indianapolis Motor Speedway, Kroger, Lowes, Home Depot, Wal-Mart are just some of the companies I’ve helped. Using telemarketing, social media, door-to-door exposure, merchandising, sales and service programs and procedures I help companies fill an immediate need and help them to the next level.
Working on location, while traveling to multiple locations, or from my professional office I offer the flexibility to meet all demands, issues, and challenges.

Senior Mortgage Banker                                                                                                                                                                             2009 – 2010
American Bank, Indianapolis, IN

Advancing my professional into banking while helping current and future clients with mortgage needs. With the flexibility to help borrowers in all states with all of the latest products from Conventional to FHA, VA to Reverse I am the professional homeowners need with our challenging economy. Centrally based in Indianapolis allows me to work coast to coast and serve the needs from the first time homebuyer to jumbo clients.

Regional Sales Director                                                                                                                                                                               2008 – 2009
Amerisave Mortgage, Indianapolis, IN

While utilizing all of my professional and life experience I now can help homeowners and prospective homeowners, nationwide. Amerisave, a customer focus mortgage company that saves folks money while eliminating the “games” played in the mortgage industry.

Loan Officer                                                                                                                                                                                              2006 – 2008
Sagamore Home Mortgage, Lebanon, Indiana

Helping homeowner’s eliminate problems and achieve dreams is what I do. I am one of the exceptional people that deliver exceptional service. This career change from professional automotive retailing to becoming a professional mortgage broker has been an effortless transition. My entire professional career has evolved around prospecting, presenting, selling, and delivering high-ticket products. Responsibilities include marketing mortgage products to individuals by cold calling public record and company provided leads. Using weekly email distribution process I market Realtors. I do this by making friends fast.

Regional General Manager                                                                                                                                                                          1998 – 2006
Budget Car Sales & Leasing, Indianapolis, Indiana

Successfully transition of the Indianapolis facilities from corporate ownership to franchise ownership. Responsible for launching a creative, new, and original advertising campaign producing enormous traffic counts targeting defined market segments of the population using electronic and print medias. Recognized changes in the retail automotive business and redesigned procedures to gross more, sell more, profit more, and spend less. Formed an independent offsite team offering a “dealership in a can” program used independently and jointly with other automotive retailers. Created and implemented a certified vehicle purchase, inspection, reconditioning process to rival manufacturer programs. Combined the resources of sales and profit history, internet and web sites, and dealership software programs to monitor and improve sales and profit while reducing operating costs by 30%.

• Positioned Budget Car Sales and Leasing as the number one used vehicle retailer in Indiana.
• Founded a full service, internal advertising agency encompassing television, radio and print Medias including complete production of all spots and ads.
• Implemented an inventory matrix based on a thirty day turn.
• Created desk and finance procedures to insure a gross profit of at least $3,000 per retail delivery.
• Integrated a check and balance system between sales, service, parts, and accounting departments.

Regional Director of Sales
Budget Car Sales, Central US.

Directly responsible for the profitability of seven facilities in three states for Budget Car Sales. Generate up to $12 million in gross sales per month selling and leasing “next to new vehicles.” Oversee all phases of the

acquisition and sale of vehicles in this cost effective, profitable company. Hire, manage, and motivate 40 team leaders, and indirectly supervise 170 support personnel. Create training modules for all positions that are used nationally; conduct management, sales, and F&I training seminars; coordinate initial and on-going training and motivation­al programs to assure consistently high levels of productivity. Evaluate the success of the programs and modify, as necessary. Design and implement a purchase matrix for inventory and the disposal of wholesale vehicles. Forecast sales activity; establish long and short-term sales goals.

• Introduced cost controls that led to an increase in gross profit by more than $250,000 per month and net profit by more than $100,000 per month.

• Increased sales volume by 100 units per month and averaged more than $1,300 gross profit per unit.
• Decreased wholesale loss by over $50,000 per month.

Dealer Sales Representative                                                                                                                                                                                     1998
Huntington State Bank, Indiana Region

Designed and implemented a computerized follow-up system to track finance contracts and dealer visits. Consulted with the owners/general managers of more than 90 dealerships bi-monthly to sell finance contracts. Obtained extensive knowledge in F&I procedures and products.

• Increased sales by over $400,000 in just two months.
• Increased number of contracts by over 40 a month.
• Increased look to book from 12% to 22%.

General Manager                                                                                                                                                                                       1997 - 1998
Driver's Mart of Indiana, Indianapolis, Indiana

Recruited to ensure profitability for this start-up operation that sold late model pre-owned vehicles. Duties included all operation decision in the set-up, opening day promotion, and ongoing operations with the first national used vehicle superstore in Indiana. Analyzed sales market trends and implemented policies and procedures ensure a bottom line profit. Supervised over 40 team members and leaders.

• Built business from ground level to generating more than $2 million in gross monthly sales.
• Led all franchises in units delivered and gross profit.
• Hired and trained over 20 sales people, 5 managers, an office staff, and a purchase team within a six-week period; 90% of employees had no prior automotive experience.

Director of Operations                                                                                                                                                                                1990 - 1997
Saturn of Fishers, Fishers, Indiana

Continuously promoted throughout tenure with Saturn of Fishers. Managed three facilities that generated up to $12 million in gross sales per month. The dealership sold and serviced new and used vehicles in the central Indiana area. Established one of the first “one-price” used Saturn facilities in the nation. Responsible for all operational decisions, including sales, budgets, team member selection, accounting, service, parts, etc. Served as a key member on both the Saturn and General Motors national task forces that established a new brand for General Motors and a “way of doing business” for Saturn.

• Responsible (with my team) to go were no car dealer has gone before.
• Developed and implemented a customer-friendly approach that eliminated the need for negotiation.
• Awarded Salesperson of the Year twice prior to being promoted to management.
• Developed processes for Used Cars by GM, and Saturn Certified.
• Authored Used Vehicle Market Changes, which was published in both Automotive News (11/97) and USAToday (11/97).

Sales Consultant                                                                                                                                                                                        1987 - 1990
Faulkner Pontiac-GMC, Trevose, Pennsylvania

• Achieved “Top 5” in sales ranking out of 35 sales consultants.
• Master Member in the Pontiac Sales Guild.

Sales Consultant                                                                                                                                                                                         1984 - 1987
Davis Pontiac, Richboro, Pennsylvania

• Achieved “Top Salesman” status in less than one-year selling new and used vehicles.

EDUCATION

BUSINESS AWARDS AND ACHIEVEMENTS

 Presidents Award (2007) – Sagamore Home Mortgage

 Used Car Dealer of the Year (2003) – Indianapolis Chamber of Commerce

 Published In Automotive News (10/01) – Back to Business after 911

 Keynote Speaker, Market Scan Annual Meeting, 2000,

 Published In USAToday (11/97) – General Motors launch Certified Used Cars

 Published In Automotive News (11/97) – General Motors launch Certified Used Cars

 Keynote Speaker, NCM Regional Meeting, (7/97) – Certified Used Vehicles

 Salesperson of the Year, Saturn of Indianapolis, 1991

 Salesperson of the Year, Faulkner Pontiac-GMC, 1989

 Salesperson of the Year, Davis Pontiac, 1987

 Master Member, Pontiac Sales Guild, 1985 – 1990